Everything you need to know

The Solace is for anyone experiencing the loss of someone. You can visit a memorial page, leave a condolence or confirm your funeral attendance. Registered members are able to share memories, upload photos and receive notifications about important dates and events. Family members planning a funeral can ask their funeral director to create and publish a memorial - a central place that keeps everyone informed of funeral arrangements while celebrating their loved one's life with the wider community.

The Solace is based in Ireland and works directly with Irish-based funeral directors, however, anyone who wishes to honour a loved one after experiencing a loss can create a memorial page.

A death notice is a short written communication of the death of a loved one that is created by a funeral director on the memorial page.

An obituary is a short biography of your loved one that features up to 10 photos. It appears in the ‘about’ section of a memorial page on The Solace, alongside their death notice.

A memorial is a dedicated page on The Solace that honours your loved one in a personalised way when they die. It includes their life story, photos and messages from family and friends. You can revisit this lasting tribute forever.

Creating a memorial provides you with a place to honour your loved one's life, communicate funeral plans, and gather photos, memories and condolences in one central location. It serves as a sanctuary where grief meets grace, lives are celebrated and shared healing can occur.

Simply ask your funeral director to publish a death notice on The Solace. Families can then help create the obituary and memorial by editing and uploading content to their funeral director's page in a seamless way. If it has been more than 6 months since the death, please send us an email to hello@thesolace.com to set up a memorial page.

We only accept notices from funeral directors however it is possible for users to create a memorial that does not contain death notice for someone who has died.

For funerals taking place abroad, please contact us at hello@thesolace.com to create an obituary and memorial. This allows your family, friends, and community to participate in celebrating your loved one's life from anywhere in the world.

The Solace is free for anyone who wants to engage with a memorial page, whether by lighting a candle, sharing a memory, or making a small gesture to support the family during the funeral. Funeral directors also have free access to The Solace, with paid features.

You can choose from over 6,000 Irish charities as your partner charity for your loved one's memorial page. Through our partnership with iDonate, we ensure secure and seamless charitable donations for those who wish to support the family according to their wishes. Once you select your chosen charity, visitors can easily make secure donations to that cause.

The Solace offers your customers a unique place to share, remember, and celebrate the lives of those they have lost. Through our easily accessible platform, customers can receive support during their time of grief—from heartfelt messages and thoughtful gestures to seamless charitable donations that honour their wishes. We've designed our platform with funeral directors, customers, and the community in mind, enabling meaningful collaboration that makes the journey through loss more manageable and profound before, during, and after the funeral.

We understand the complexities of funeral planning and logistics. To streamline the workflow for funeral directors, we've created features that save time and enhance customer interactions. Just some of the features we have created with funeral directors in mind are:
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1. Collect and publish obituaries in minutes. Quickly create and collect personalised obituaries.
2. Add branding to all customer communication. Ensure brand recognition with your logo and style on all communication.
3. Share useful resources in an instant. Easily share resources and helpful guides.
4. Collect RSVPs for precise planning. Manage attendance with simple RSVP tracking.
5. Share obituaries with one click. Instantly distribute obituaries across social platforms.

Please contact us at hello@thesolace.com with any other questions.